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Protocol for Members and Officer Relations

This Protocol was approved at the Annual Meeting of the Authority held on 19 June 2009 and covers Members of the Authority and Officers of the Authority and Executive

1. BACKGROUND

1.1 Whilst the Authority and Executive are legally separate bodies they operate closely together and this protocol has been adopted by both to ensure proper working arrangements.

1.2 Members are elected by the Public whereas Officers are appointed to undertake employment by the Executive and/or Authority. Whilst their respective responsibilities are quite distinct they are nevertheless indispensable to each other.

1.3 In the Authority elected Members are appointed by their District Council and serve only as long as that appointment lasts. Whilst they serve on the Authority they will be acting on behalf of the Authority. They should be particularly careful to avoid and/or manage conflicts of interest between their responsibility to the Authority, the requirements of their District Council and to the electorate.

1.4 Officers are appointed either to the Authority or the Executive and must be politically neutral in their work. Senior posts are politically restricted which means that Officers in those posts cannot speak or write any message which could affect public support for a political party.

1.5 Members are covered by a Code of Conduct adopted by the Authority and both the Authority and Executive have adopted a joint Code of Conduct for their Officers. These require high personal standards of conduct whereby neither Members nor Officers may by behaviour or speech act discriminatory with regard to (eg) gender, race, religion or any other similar matter. This protocol is an extension of those Codes of Conduct and does not either replace or remove any of their requirements.

2. RELATIONSHIPS

2.1 Members and Officers must act with courtesy and respect towards each other at all times. This is a partnership where Members should determine the policies through the Authority and the Officers implement them in a professional manner.

2.2 Members should remember that Officers cannot respond to personal criticism in the same way politicians can and temper their remarks accordingly. They should be particularly careful about contact with less senior staff and in all circumstances avoid “throwing their weight around” or using any form of oppressive or abusive behaviour. If they have any concerns about the behaviour of individual officers they should report them to the Clerk to the Authority/Director General for him to deal with under Metro’s formal procedures.

3. ADVICE AND SUPPORT

3.1 Officers will provide briefings on any transport or administrative matter, either individually or to group meetings, but that advice must not be on political business. Similarly Officers should not be asked to be present at any meetings during which political business is being discussed.

3.2 Officers are expected to provide impartial advice to all Members, irrespective of their political party. To assist Members carrying out their duties they are entitled to a timely response to all reasonable requests for advice. The advice given must be unbiased and not deliberately obstructive although since it must be provided on a professional basis it may not necessarily be what the Member wishes to hear.

3.3 Whilst support is provided to Members in relation to all transport matters to assist members in discharging their responsibilities support cannot be extended to assisting Members in any of their political activities. Members must not put pressure on staff to provide resources or support which Officers are not entitled to provide.

3.4 Mutual confidentiality must be observed. Officers will not divulge, without prior agreement, any letter or communication from a Member marked ‘strictly confidential’. Similarly members shall not purport to make decisions on behalf of the Authority or release any documents of a confidential nature.

3.5 Officers will provide relevant information, access to documents, advice and explanations as requested by Members. All committee papers are available on the Authority’s internet site. Other information will be provided as requested but shall be treated as confidential unless made public by law or with the express or implied consent of the Authority. No member may utilise such information for personal gain or advantage.

3.6 Members and Officers must recognise their separate roles and neither must take advantage of the other or use the resultant relationship to seek advantage either for personal gain or to influence decisions for their own purposes.

3.7 Officers, and not Members, implement the policies of the Authority. Members should avoid trying to get them to act in any way that exceeds their area of responsibility, is outside the bounds of the authority delegated to them by their line manager or disrupts the Officers work by imposing their own priorities.

3.8 Members and Officers should respect each other’s free (non-authority) time.

3.9 Neither Members nor Officers should openly criticise each other. Such criticism in public or through the media could also affect any complaint or disciplinary process involving a Member or Officer.

4. SUMMARY

4.1 The core of the protocol is that Members and Officers should maintain the highest standards of conduct and act with courtesy and respect towards each other at all times.

4.2 However, in the light of any breakdown in relationships, complaints about behaviour of Members can be made under either Metro’s Bullying and Harassment Policy or to the Standards Board and in the case of Officers Members can make a complaint to the Director General/Clerk to the Authority for appropriate action under Metro’s formal procedures.

5. APPROVAL AND REVIEW

5.1 This Protocol was approved by the Audit and Governance Committee on 2nd March 2007.

5.2 The Monitoring Officer will present a report annually to the Standards Committee as part of its monitoring arrangements. That committee shall then determine if any amendments are required. Such amendments shall be approved at the next annual meeting of the Authority for immediate implementation.